The Field Service Management blog.

Praxedo’s blog: news, insights and thought-leadership.

Discover industry best practices for Field Service Management, building deeper customer relationships, facilitating the technician’s job, and more!

Articles

[FSM Software ROI Calculator: How to Build the Business Case for a 30-Technician Field Service Team](/content/our-blog/fsm-software-roi-calculator-30-technicians/ "FSM Software ROI Calculator: How to Build the Business Case for a 30-Technician Field Service Team"/index.html)

September 1, 2026
9 min. read

[Commercial HVAC FSM Software: How to Deliver on Enterprise SLA Contracts](/content/our-blog/commercial-hvac-fsm-software-enterprise-sla-contracts/ "Commercial HVAC FSM Software: How to Deliver on Enterprise SLA Contracts"/index.html)

September 1, 2026
8 min. read

[FSM Software for Elevator and Lift Service: Managing Compliance, Maintenance, and Emergency Repair Together](/content/our-blog/fsm-software-elevator-lift-service/ "FSM Software for Elevator and Lift Service: Managing Compliance, Maintenance, and Emergency Repair Together"/index.html)

September 1, 2026
10 min. read

[Running a Planned Maintenance Program at Scale: How Water and Utilities Companies Use FSM Software to Stay on Schedule Across Large Asset Portfolios?](/content/our-blog/planned-maintenance-program-utilities-fsm/ "Running a Planned Maintenance Program at Scale: How Water and Utilities Companies Use FSM Software to Stay on Schedule Across Large Asset Portfolios?"/index.html)

August 25, 2026
9 min. read

[Multi-Zone FSM Configuration: The Playbook for Operations Running Geographically Dispersed Field Teams](/content/our-blog/multi-zone-fsm-configuration/ "Multi-Zone FSM Configuration: The Playbook for Operations Running Geographically Dispersed Field Teams"/index.html)

August 25, 2026
9 min. read

[How to Build an FSM Software Business Case Your CFO Can Approve](/content/our-blog/fsm-software-business-case-cfo-roi/ "How to Build an FSM Software Business Case Your CFO Can Approve"/index.html)

August 24, 2026
9 min. read

[FSM Software Demo Red Flags: What to Watch for Before You Buy](/content/our-blog/fsm-software-demo-red-flags/ "FSM Software Demo Red Flags: What to Watch for Before You Buy"/index.html)

August 21, 2026
7 min. read

[Plumbing Emergency Dispatch: Protect Scheduled Maintenance with FSM Software](/content/our-blog/plumbing-emergency-dispatch-maintenance-schedule/ "Plumbing Emergency Dispatch: Protect Scheduled Maintenance with FSM Software"/index.html)

August 19, 2026
9 min. read

5 Ways Artificial Intelligence is Making Field Service Management Smarter (Part 1)

August 19, 2026
6 min. read

Praxedo vs. Jobber for HVAC: Choosing the Right FSM as Your Team and Job Volume Grow (2026)

August 19, 2026
9 min. read

[Utility FSM Integration Requirements: What to Verify Before Selecting a Platform](/content/our-blog/utility-fsm-integration-requirements-checklist/ "Utility FSM Integration Requirements: What to Verify Before Selecting a Platform"/index.html)

August 17, 2026
10 min. read

[FSM vs. CRM for Telecom Field Service: A Decision Guide for Telecom Operations Leaders](/content/our-blog/fsm-vs-crm-telecom-field-service/ "FSM vs. CRM for Telecom Field Service: A Decision Guide for Telecom Operations Leaders"/index.html)

August 17, 2026
11 min. read

[How to Calculate the Full Estimated Per-Job Cost of Spreadsheet Dispatch vs. FSM Software](/content/our-blog/spreadsheet-dispatch-cost-per-job-vs-fsm-software/ "How to Calculate the Full Estimated Per-Job Cost of Spreadsheet Dispatch vs. FSM Software"/index.html)

August 17, 2026
10 min. read

[Don’t Just Fill Schedules, Optimize Your Network](/content/our-blog/dont-just-fill-schedules-optimize-your-network/ "Don’t Just Fill Schedules, Optimize Your Network"/index.html)

August 3, 2026
9 min. read

[Outsmart the Seasons: Stop Losing Revenue in Traffic and on Paperwork](/content/our-blog/outsmart-the-seasons-stop-losing-revenue-in-traffic-and-on-paperwork/ "Outsmart the Seasons: Stop Losing Revenue in Traffic and on Paperwork"/index.html)

August 3, 2026
10 min. read

[The Right Fit: When to Choose Best-of-Breed over a General FSM for Small Businesses](/content/our-blog/the-right-fit-when-to-choose-best-of-breed-over-a-general-fsm-for-small-businesses/ "The Right Fit: When to Choose Best-of-Breed over a General FSM for Small Businesses"/index.html)

July 24, 2026
9 min. read

[Praxedo vs. Paper Spreadsheets – The True Cost of Your Current Scheduling Method](/content/our-blog/praxedo-vs-paper-spreadsheets-the-true-cost-of-your-current-scheduling-method/ "Praxedo vs. Paper Spreadsheets – The True Cost of Your Current Scheduling Method"/index.html)

July 23, 2026
10 min. read

[Are You Underbilling for Your Services? Plugging the Revenue Leaks in Field Maintenance](/content/our-blog/are-you-underbilling-for-your-services-plugging-the-revenue-leaks-in-field-maintenance/ "Are You Underbilling for Your Services? Plugging the Revenue Leaks in Field Maintenance"/index.html)

July 23, 2026
10 min. read

[Paperwork Kills Profit: How to Digitally Bulletproof Your Heavy Equipment Fleet for Audits and Warranty Claims](/content/our-blog/paperwork-kills-profit-how-to-digitally-bulletproof-your-heavy-equipment-fleet-for-audits-and-warranty-claims/ "Paperwork Kills Profit: How to Digitally Bulletproof Your Heavy Equipment Fleet for Audits and Warranty Claims"/index.html)

July 19, 2026
9 min. read

[The True Cost of Reactive Crane Maintenance: Stop Losing $10K/Day](/content/our-blog/the-true-cost-of-reactive-crane-maintenance-stop-losing-10k-day/ "The True Cost of Reactive Crane Maintenance: Stop Losing $10K/Day"/index.html)

June 17, 2026
8 min. read

[Field Service Insights That Mattered Most – Our Top Blog Picks](/content/our-blog/field-service-insights-that-mattered-most-our-top-blog-picks/ "Field Service Insights That Mattered Most – Our Top Blog Picks"/index.html)

June 17, 2026
6 min. read

[Smart Software Solutions to Simplify Electrical Business Management](/content/our-blog/smart-software-solutions-to-simplify-electrical-business-management/ "Smart Software Solutions to Simplify Electrical Business Management"/index.html)

June 9, 2026
9 min. read

[Ensuring Efficiency and Sustainability in Water Distribution with Field Service Management Software](/content/our-blog/ensuring-efficiency-and-sustainability-in-water-distribution-with-field-service-management-software/ "Ensuring Efficiency and Sustainability in Water Distribution with Field Service Management Software"/index.html)

June 9, 2026
10 min. read

[Thermostat Whiplash – Surviving Chicago’s 40-Degree Swings Without Burning Out Your Team](/content/our-blog/thermostat-whiplash-surviving-chicagos-40-degree-swings-without-burning-out-your-team/ "Thermostat Whiplash – Surviving Chicago’s 40-Degree Swings Without Burning Out Your Team"/index.html)

June 9, 2026
10 min. read

[Easiest to Do Business With: The Ultimate FSM Metric](/content/our-blog/easiest-to-do-business-with-the-ultimate-fsm-metric/ "Easiest to Do Business With: The Ultimate FSM Metric"/index.html)

June 1, 2026
4 min. read

[The Great Service Race: Why Proactive Is the Only Way Forward](/content/our-blog/the-great-service-race-why-proactive-is-the-only-way-forward/ "The Great Service Race: Why Proactive Is the Only Way Forward"/index.html)

May 26, 2026
6 min. read

[Creative AI Use Cases That Drive Efficiency, Customer Satisfaction, and Growth](/content/our-blog/creative-ai-use-cases-that-drive-efficiency-customer-satisfaction-and-growth/ "Creative AI Use Cases That Drive Efficiency, Customer Satisfaction, and Growth"/index.html)

May 26, 2026
7 min. read

[Proactive Prevention: The Strategic Marriage of Video and Telematics](/content/our-blog/proactive-prevention-the-strategic-marriage-of-video-and-telematics/ "Proactive Prevention: The Strategic Marriage of Video and Telematics"/index.html)

May 26, 2026
6 min. read

[Buy-In, Budget, and Boots on the Ground: The Schneider Electric Leadership Formula](/content/our-blog/buy-in-budget-and-boots-on-the-ground-the-schneider-electric-leadership-formula/ "Buy-In, Budget, and Boots on the Ground: The Schneider Electric Leadership Formula"/index.html)

May 25, 2026
6 min. read

[Capturing Tribal Knowledge: How Carolina Handling and Squint Are Solving the Forklift Service Crisis](/content/our-blog/capturing-tribal-knowledge-how-carolina-handling-and-squint-are-solving-the-forklift-service-crisis/ "Capturing Tribal Knowledge: How Carolina Handling and Squint Are Solving the Forklift Service Crisis"/index.html)

May 25, 2026
6 min. read

[No AI Without IA: IBM’s Blueprint for Data Discipline](/content/our-blog/no-ai-without-ia-ibms-blueprint-for-data-discipline/ "No AI Without IA: IBM’s Blueprint for Data Discipline"/index.html)

May 25, 2026
6 min. read

[No Technician Left Behind: How Crown Equipment is Revolutionizing Support Through Vertical Integration](/content/our-blog/no-technician-left-behind-how-crown-equipment-is-revolutionizing-support-through-vertical-integration/ "No Technician Left Behind: How Crown Equipment is Revolutionizing Support Through Vertical Integration"/index.html)

May 25, 2026
5 min. read

[Scaling the Global Giant: Siemens’ Blueprint for Global-Local Service Excellence](/content/our-blog/scaling-the-global-giant-siemens-blueprint-for-global-local-service-excellence/ "Scaling the Global Giant: Siemens’ Blueprint for Global-Local Service Excellence"/index.html)

May 12, 2026
7 min. read

[Service as a Revenue Engine: Leading the Next Wave of Growth](/content/our-blog/service-as-a-revenue-engine-leading-the-next-wave-of-growth/ "Service as a Revenue Engine: Leading the Next Wave of Growth"/index.html)

May 12, 2026
7 min. read

[Beyond the Pilot: Achieving Billions in Savings with Scalable AI](/content/our-blog/beyond-the-pilot-achieving-billions-in-savings-with-scalable-ai/ "Beyond the Pilot: Achieving Billions in Savings with Scalable AI"/index.html)

May 12, 2026
7 min. read

[5 tips to retain your field service technicians](/content/our-blog/5-tips-retain-field-service-technicians/ "5 tips to retain your field service technicians"/index.html)

May 10, 2026
10 min. read

[How Does CBRE Schedule Tens of Thousands of Technicians Across 100 Countries?](/content/our-blog/how-does-cbre-schedule-tens-of-thousands-of-technicians-across-100-countries/ "How Does CBRE Schedule Tens of Thousands of Technicians Across 100 Countries?"/index.html)

April 26, 2026
8 min. read

[From Theory to Reality: How GenAI Is Finally Making On-Demand Field Service Dispatch Possible](/content/our-blog/from-theory-to-reality-how-genai-is-finally-making-on-demand-field-service-dispatch-possible/ "From Theory to Reality: How GenAI Is Finally Making On-Demand Field Service Dispatch Possible"/index.html)

April 26, 2026
8 min. read

[From 3-Ring Binders to Agentic AI: What JLG’s Transformation Teaches Every Field Service Leader](/content/our-blog/from-3-ring-binders-to-agentic-ai-what-jlgs-transformation-teaches-every-field-service-leader/ "From 3-Ring Binders to Agentic AI: What JLG’s Transformation Teaches Every Field Service Leader"/index.html)

April 26, 2026
8 min. read

[Future-Proof Your BC Customers: Closing the FSM Functionality Gap](/content/our-blog/future-proof-your-bc-customers-closing-the-fsm-functionality-gap/ "Future-Proof Your BC Customers: Closing the FSM Functionality Gap"/index.html)

April 14, 2026
9 min. read