Refrigeration and HVAC Service Software | Praxedo

Praxedo: powerful Field Service Management software for HVAC & Refrigeration specialists.

Stop letting unexpected repairs derail your day. With Praxedo’s specialized HVAC/R service software, you can resolve unforeseen issues with highly-controlled, intelligent scheduling that automatically optimizes routes and technician assignments. Better manage your mobile workforce, increase first-time resolution rates, and deliver the predictable, efficient service your commercial and residential customers expect.

Meet today’s business requirements.

Operational efficiency isn’t optional—it’s the only way to meet modern business demands.

HVAC/R companies must be agile enough to immediately tackle emergency calls while consistently delivering superior customer service. Our solution empowers you to guarantee compliance with regulatory obligations and contractual commitments while keeping clients satisfied. Gain total, instant visibility over resource planning, track individual job progress, and know your technicians’ geolocation in real-time to optimize every minute of the workday.

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Increase productivity with HVAC scheduling software and dispatch functions

Choose our powerful Field Service Management solution that’s as effective as it is easy to use.

Use Praxedo, the leading HVAC software for small businesses, to connect your office and field technicians, optimize routes and make quick decisions. By leveraging our easy-to-use mobile app, provide field technicians with instant access to customer information and job history, and help them complete their tasks more efficiently.

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Why can you trust Praxedo?

Our clients’ experiences in HVAC industry

HVAC

6 Technicians

If you’re looking to streamline operations, improve time efficiency, and better forecast billable hours, maintenance contracts, or service routes, Praxedo, integrated with Microsoft Dynamics 365 Business Central can help turn your vision into reality.

Kevin Black

Owner

[Read more](/content/customer-stories/mcbs-business-central/ "Read more"/index.html)

HVAC

20 Technicians

What set Praxedo apart was their ‘tailor-made’ approach to our needs, and a team that listens and is always available to support us.

Alex Morneau

Operations Assistant

[Read more](/content/customer-stories/thermomax-alex-morneau/ "Read more"/index.html)

HVAC

72 Technicians

With 72 HVAC technicians in the field, customer requests were getting too complicated to manage without a specialized field service management software to help us.

Pascale Berube

Continuous improvement coordinator

[Read more](/content/customer-stories/aubin-pelissier-pascale-berube/ "Read more"/index.html)

Customers like you.

Features for the HVAC industry

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Generate customized forms automatically.

HVAC technicians have multiple responsibilities. Depending on the specifics of a work order, they can have various duties such as maintaining and fixing systems or installing new units. For each type of work order, it is quite common that they have to fill out job reports. Praxedo’s advanced form design feature enables you to use various options like prepopulated fields and drop-down menus to simplify data entry and reduce potential errors. It will take your technicians just a few minutes to fill out the entire form and have it co-signed by a customer on their smartphone. The system will then email a copy directly to the customer.

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[Generate Word/PDF reports](/content/product-tour/automated-customer-messages/#block_6092bbf944cd4_4 "Generate Word/PDF reports"/index.html)

[Auto-verify the data entered](/content/product-tour/work-order-reports/#block_6092bbf944cd4_3 "Auto-verify the data entered"/index.html)

[View work order history](/content/product-tour/information-sharing-supporting-field-technicians/#block_6092bbf944cd4_3 "View work order history"/index.html)

Manage schedules and dispatch for HVAC contractors and get a better handle on emergencies.

You have to be flexible to create daily technician schedules. The dispatcher has to fulfill the company’s contractual obligations and honor customer maintenance contracts. But they also have to manage emergencies and unplanned service calls.

In order to do this effectively, they constantly need to know where their technicians are and the duration and type of job they’re working on. Their work is made so much easier when all of this information is in one place. With geolocation tools in Praxedo, your dispatcher will know the whereabouts of your technicians and can quickly assign them to emergency calls.

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[Schedule using a map/geolocation](/content/product-tour/optimize-planning/#block_6092bbf944cd4_4 "Schedule using a map/geolocation"/index.html)

[Advanced scheduling](/content/product-tour/optimize-planning/#block_6092bbf944cd4_3 "Advanced scheduling"/index.html)

[Create work orders on a mobile device](/content/product-tour/a-central-hub-for-your-field-techs/#block_6092bbf944cd4_4 "Create work orders on a mobile device"/index.html)

Stay on schedule and honor contracts.

HVAC businesses have to respect their customers’ obligations especially in the commercial and industrial sectors. Maintenance contracts require technicians to fulfill a specified number of service calls even if no emergency issues have been detected. Since breakdowns can significantly impact a customer’s business, service must be provided according to SLAs. With strict regulations imposed on refrigeration customers, the expectations for quality service is even higher. Financial penalties, fines or late arrival fees can apply if a contract isn’t adequately fulfilled.

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[Managing contracts](/content/product-tour/configure-business-processes/ "Managing contracts"/index.html)

[Scheduling of recurring work orders](/content/product-tour/define-your-organization/#block_6092bbf944cd4_4 "Scheduling of recurring work orders"/index.html)

[Request a demo](/content/demo-request-form/ "Request a demo"/index.html)

Connect your ERP/CRM/Accounting software to our Field Service Management solution for HVAC

Praxedo seamlessly connects to your information system thanks to a wide range of ERP/CRM/accounting software standard connectors or our open APIs.

and more…

[See our connectors](/content/erp-crm-accounting-software-connectors-apis/ "See our connectors"/index.html)

Your most frequently asked questions about managing work orders in the HVAC-R industry.

What cool features does Praxedo offer in the HVAC-R industry?

You can generate PDF work order reports right in Praxedo’s Field Service Management software. The form design feature enables HVAC companies to simplify technicians job, comply with regulatory obligations, i.e. tracking refrigerant usage, and monitor consumables or parts.

How does Praxedo optimize dispatch for HVAC service businesses?

Praxedo’s advanced tools for dispatching resources help HVAC businesses find the right balance between installations, service requests and recurring maintenance tasks. Plus, it allows to optimize travel times and routes.

How does Praxedo HVAC business software help HVAC specialists secure their work?

Praxedo software has the capability to create customized forms to honor contracts and fulfill regulatory obligations more easily. Collecting data in the field becomes a no brainer: configure sections and fields that require simple information to enter such as checking boxes, choosing a value in a drop-down menu or taking photos and the digital signature of customers.

HVAC industry best practices.

Articles from our experts

Field Service Management
Maintenance
Gestion d’interventions
HVAC
Why maintenance for air conditioners is increasingly important

Optimization
Industries
Why HVAC Systems Need Regular Maintenance Checks
[Read more on our blog](/content/our-blog/ "Read more on our blog"/index.html)

Practical Guides

HVAC Software for Repair and Maintenance: stop reacting, start planning

Improve scheduling & dispatching for your team of field service technicians

[Download our practical guides](/content/practical-guides/ "Download our practical guides"/index.html)

Ready to take the next step?

Get started today!

Contact us and we’ll help you schedule your next route.

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